FAQ

Set up an account or log into our site if you have already made one - then you need to post a job. You can take a look around our site without a job post but for full access of nanny profiles you need to post a job. Once your job is posted you will receive applicants to your inbox and their contact details will be made available. You can then contact the applicants directly to arrange interviews or to book them for when you need.

You will receive notifications of applications directly to your email inbox and you can also log into your dashboard to check applicants. The contact details of applicants are made available once they apply - you will receive their email and phone number. Your dashboard will also contain information of previous jobs you have posted and also your account details if you need to update them.

It is up to you - if you feel comfortable to book them for work without first interviewing please go ahead. If you are not looking for a permanent nanny you can use our site in this way.

However, when you are ready to start interviewing nannies - We recommend you set aside some time for a nanny interview – and that you prepare a list of questions. If you are super busy - then a preliminary telephone interview could work and a face to face interview can be organised second. You can take a look at our suggested interview tips here.

The wages of each individual nanny can vary in different circumstances. Most nannies working in the London area charge £10-12 per hour inclusive or exclusive of tax. For more specialist or experienced nannies you may be looking at £12-18/hour depending on experience and qualifications. The amount you pay the nanny will also depend on the hours you require them to work – for example you may need them to work on a weekend then the rate would be higher. Take a look at our guide about how much to pay a nanny.

It is totally up to you how you go about choosing your nanny and you can trial as many as you like so that you are comfortable and confident. You only pay once to use our site - there is nothing more to pay us after you post the job - so it is totally up to you how you use our service once you receive applicants.

It costs £25 to post a job on our site - and you only pay once. There is nothing more to pay if you want to hire or trial any of the nannies or babysitters you meet through our site.

- Job listing on our site for as long as you need
- Post your job in less than 5 minutes
- Your confidential details remain hidden
- Search and contact our full team of nannies
- Arrange interviews with as many nannies as you need
- Full phone or email support from our team when you need

You can browse the full nanny profiles once you post a job. You can use the search filters to find specific nannies such as ‘French Speakers’ or ‘Nannies with First Aid Certificates’ to help narrow your search. You can then indicate you ‘like’ the look of a nanny and this will invite them to take a look at your job, and to apply if they are available. We do not have a messaging system to contact nannies via the site - however once they apply to your job - you will have their email and phone number to contact them and ask any questions you like.

Some online services allow parents to browse nanny profiles and contact them directly, but we decided to create this system where you first need to post a job. We have found that it saves parents lots of time in only communicating with nannies who are definitely available and suitable for your requirements.

Once you enter your job details - we take payments via our website using the secure card processing system called ‘Stripe’. Our website is fully encrypted with an SSL certificate so it is perfectly safe to use and your card details entered are handled securely.

We screen, select and invite each nanny to join our team. We ask every nanny to complete an online CV, to submit all their personal information, be minimum 21 years of age, have a minimum of 2 years childcare experience, have at least 2 glowing references and to create a profile on our website detailing their work history. Unlike other online services, we only accept nannies who are already based in London. To become a fully verified member, we require a nanny to have a DBS certificate and First Aid Training.

A nanny is a person who can provide specialist care for your children, which usually takes place during the day. During this time, the nanny will care for all the needs of your child and will continue with an established routine. You may employ a nanny for when you go back to work, or to pick up your children from school or nursery. A babysitter, in general, has less experience than a nanny of working with children and will come and ‘sit’ in the evening when the children are already in bed or on their way to bed. At Nanny Network we can match you with any childcare your family needs – we can provide the perfect solution to all your requirements.

When you post a job using our site, we will make sure you do not leave out any of the important details on your advert like location, hours per week and job type. The actual description part needs some attention as it will help you find your ideal nanny. We have put together this handy guide to help.

Not a problem! We are here to help. Send us an email hello@nannynetwork.co.uk and we are happy to go over what you need. We can schedule a call to talk through our service and what your family needs.

In order to join our team, you need to please create a profile on our website, which offers us information about you and also a detailed work history. We will approve your profile based on our criteria and if we have further questions we may need to call you so please make sure your phone number is correct.

It is totally free for nannies who wish to use our site and apply for jobs.

We are afraid that is not how we work. Initially, we need every nanny on our team to create a profile - its acts like your online CV. Infact, the profile system will save you time in the long run as you just need to update your work history as you gain more experience - rather than write a new CV each time. When you begin communicating with parents its a good idea to send your full CV over before going for interview.

Your personal contact details are not displayed anywhere on the site and neither is your full name. It is only after you apply for a job that your contact information is shared with the parents so they can call you or email you to arrange interview.

Your application is sent to the parents who will receive your profile information and your contact details. It is then their decision if they wish to call or email you for an interview. It is usually at this stage that they will ask to see your offline CV and maybe your documents. We really recommend having a scanned copy on file of all your documents ready.

We have a function on our site that allows parents who have posted a job to indicate a ‘like’ on your profile. This is only for parents who have posted a job, who like the sound of your profile, and who are inviting you to apply to their advert. There is not messaging service here - you will only receive a notification inviting you to apply.

We offer parents an honest and transparent service - and this is reflected in every nanny displaying a photo of themselves on their profile. Parents like to be able to see a photo of nannies before inviting them for interview and your profile will not be approved until you provide us a clear headshot of yourself.

We take all necessary steps and measures to keep the data we hold about you safe. We would never sell this date to third parties, and we will use it only for the purpose of Nanny Network.

If you still have questions, please do not hesitate to contact us hello@nannynetwork.co.uk