FAQs

A nanny is a person who can provide specialist care for your children, which usually takes place during the day. During this time, the nanny will care for all the needs of your child and will continue with an established routine. You may employ a nanny for when you go back to work, or to pick up your children from school or nursery. A babysitter is somebody, who in general, has less experience than nanny of working with children and will come and ‘sit’ in the evening when the children are already in bed or on their way to bed. At Nanny Network we can provide any type of childcare you may need we can provide a full solution to all your childcare requirements and we will always find the perfect nanny or babysitter for your family.

A nanny share usually works by two families sharing a nanny so that she works across both house for a number of hours. The nanny may be required to look after two or more children all at the same time if the parents of each share need her for the same hours. Alternatively the families may share a nanny to have her/him part time in both families in order to offer a full week of work. Each nanny share situation is unique and must be discussed in detail. A nanny share is a good idea for all parties and means that your children can play and socialise with other children during the day that they are in the care of the nanny. In order to begin a nanny share both families should consider issues such as a double buggy, food for the children and who pays what and how much. We can advise on how to begin a nanny share and we can offer you a nanny when you have decided what you need as a pair of families. Unfortunately, what we cannot help with is the matching of families to conduct a share.

Nannies can have a huge variety of qualifications and training. Our team of staff range from Norland trained nannies to Level 3 qualifications, Montessori trained nannies and degree educated. Many of our staff our degree educated in fields such as pediatric nursing, child development and teaching including PGCEs. We work very closely with our partner “babyem’ and through this company we provide advanced nanny training for our staff including Maternity training, sleep training and caring for multiples.

Registration on the Ofsted register for nannies is not compulsory but voluntary. If a nanny wishes to register with Ofsted then they need to complete a first aid course, process a dbs, meet the common core skills standards and hold valid insurance. Registration takes about 12 weeks to process and if you are entitled to childcare vouchers you may request that your nanny becomes Ofsted registered so you can use those to pay for her care. Sometimes parents cover the cost of registration or you may want to meet in the middle regarding the cost to get registered. If you would be making a considerable saving using childcare vouchers then we recommend getting your nanny registered asap.

Having a bilingual nanny is a great idea if you speak more than one language at home and you would like to help develop the language skills of your children. You may not speak two languages at home but you may prefer your nanny to expose your children to a new language and this can be a great idea also. We have previously offered parents several different languages including German, Spanish, French, Italian, Swedish, Japanese, Russian, Mandarin and Greek.

We occasionally have ‘mannies’ on our books who are just as good as our female staff.

The wages of each individual nanny can vary in different circumstances. Most nannies working in the London area charge £10-12 per hour. For more specialist or experienced nannies you may be looking at £12-18/ hour depending on experience and qualifications. The amount you pay the nanny will also depend on the hours you require them to work for example you may need them to work on a weekend and then the rate would be higher than during the week. For more details on prices, please see our website for the price of the service you require.

To employ a live in nanny you would need to have a spare room for the nanny to have their own space. Employing a live in nanny would be a good idea if you wish to have long hours or if you really do need to rely on the nanny being there at most times of the day or for a very early start for example. A live in nanny will also save you money as the hourly wage of the nanny is less than a live out nanny.

We would recommend that when you are ready to start interviewing some nannies that you do so at home when most of the family members are able to meet her. We recommend you leave up to an hour for a nanny interview and that you prepare a list of questions. If you are super busy a preliminary telephone interview could work and then a face to face interview can be organised second. We can offer more advice on interviewing a nanny please ask.

Absolutely and we fully encourage this so that you can be sure you are making the right choice. You may want to trial more than one candidate to compare or if you cannot decide between them. You may want to trial for a short time or a longer time and to include a settling in period for you and the nanny to become familiar with each other and for the nanny to get used to the children and your family.

The tax and NI situation of every individual is very different and most cases are unique. You would be liable to pay the tax and NI of a full time nanny and most probably of a part time nanny. If you have an adhoc nanny it is unlikely you must pay their tax and NI but this depends on their current work situation or if they are a student. For more information please visit ‘Nanny Tax’ and quote nanny network.

We would recommend that you sign a contract with your nanny to have a document which stipulates holiday and sick pay but also hours and details of the job itself. The contract always remains between the parent and the nanny and is not with the agency. In order to be protected by our terms and conditions as a company incase of any issue when your nanny starts we please need you to sign the contract as soon as possible. We have a model contract we can send over to you when your nanny begins her employment.

Holiday days will be industry standard and would be prorata for a temp nanny. We always recommend for nannies and families to try and organise their holidays at the same time where possible. If you need any extra cover in the form of a temporary nanny to cover sick days or a holiday period we can help with this just give us a call with your details.

A DBS certificate used to be the CRB (criminal records Bureau) Is a legal document to outline if an individual has any previous convictions. It is illegal for anyone barred by the DBS to work, or apply to work with the sector (children or adults) from which they are barred. At Nanny Network we can organise an enhanced DBS certificate for any individual and this usually take approximately 2 weeks to be posted out to the candidate. Most of our staff have a DBS certificate yet if you would like to offer a candidate a position who does not hold one we will process this for you. We allow people to join our agency without a certificate but we do not allow candidates to accept a permanent role without processing one first.

First aid training saves lives and is very important that individuals wanting to work with children undertake the correct paediatric first aid training. It is also important that parents also have some training to learn what to do incase of an emergency. We offer a variety of pediatric first aid training courses through our partner ‘Babyem” please see our website for more details.

You can only use your childcare vouchers to pay for the nanny you employ if he or she is registered through OFSTED. Please see our website if you would like to know more about getting your nanny registered.

It is a really good idea to provide a weekly petty cash amount for your nanny if you wish for the nanny to be covering costs like transport or money to pay for playgroups or other events out of the house. You could offer a small budget every week or you could reimburse a nanny with her wages.

If you find the right nanny it is important to keep them happy so that they stay with you as long as possible. If you cannot provide a meal for your nanny in the day offering a break when perhaps during the nap time of a child is a great idea so that the nanny can have a rest and be able to offer the best care she is able to. It is a good idea to discuss meals and break time before the nanny starts with you so you can both be clear.

If you are going to need a nanny to travel with you it is important to discuss this in interview so that the nanny will know what to expect from the role. It is very normal that a nanny is required to occasionally travel with a family either for work or for leisure.

We would recommend that you take out employers insurance if you employ a nanny in your home. Many nannies have their own public liability insurance but we always recommend that parents have their own.

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