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Frequently Asked Questions

  1. You post your job requirements on our website
  2. Nannies will apply directly to you – this application will come through to your email and will also be available inside your dashboard on our website
  3. You review the candidates by reading the written CV they send you and by watching the video CV available on their profile
  4. You decide which candidates to meet, interview, trial and then to hire!

No problem – we have made this step by step video guide to help you.

You either pay £49 (Rosa Package) for a regular job post or £149 (Betty Package) for a featured one.

  • One time fee
  • One regular job posting
  • Job stays live for 50 days on our site
  • Access our curated community of nannies, babysitters, and childcare specialists
  • One time fee
  • One featured job post
  • Job posted in nanny newsletters
  • Social media job post
  • Job stays live for up to 90 days
  • ‘Longevity Guarantee’ of a year
  • Access our curated community of nannies, babysitters, and childcare specialists

You can edit your job at any time at no extra cost.

If the nanny you hire through us leaves within a year and your job requirements have remained the same then you are welcome to post your job details again on our site at no additional cost. We believe in long term commitment from nannies. We can proudly say that 95% of our placements last as long as the parents need the nanny to stay. (Some of our famous placements have lasted close to 8 years!) A few times a nanny has had to leave due to unforeseen circumstances like family matters. Either way – if we are wrong about a nanny, or she needs to leave sooner than you expected her to – you can post a free job listing within a year of your previous one. Please do not hesitate to contact us for more information on this guarantee.

We used to exist as an agency but we made a change to this platform during the pandemic. We still offer full agency services to select clients based on our availability.  With the agency service we take care of absolutely everything for you from writing the job description to drawing up the contract once you have met candidates and decided on the one you wish to hire. This is called ‘Maya Package’ – it is the OG service which includes:

  • Unique Agency approach
  • Full childcare consultation
  • Job Description written
  • Personalised Matching Process
  • In-house childcare experts
  • No admin from your side
  • Input, feedback and advice on individual candidates
  • Contract created
  • Longevity Guarantee of a year
  • Starts at £999 minimum deposit

Take a look at our full guide for writing a great job description to attract the right candidates.

We have thousands of nannies in our network but if we do not have a nanny available for exactly what you need – then we will advertise your job externally, online interview each candidate that comes forward and screen them before we invite them to apply for your job.

We work with quality over quantity. There are plenty of websites who can offer you tons of candidates but at least 90% of applicants will be unsuitable, inexperienced or not even based in the UK. We want to offer you only the best possible nannies available for the job at the time you post it. Therefore the average amounts of applicants are:

  • Full time job posts = averaging 5-10 candidates
  • Part time job posts = averaging 3-5 candidates
  • After school nanny jobs = averaging 3 candidates

Please bear in mind that these numbers can change according to the job requirements – EG if you need a nanny to start asap, you need a driver or a particular language then the average number of candidates may be lower. Jobs which have lots of housekeeping duties are also harder to fill. We focus on nannies who have extensive childcare experience over those who have lots of cleaning experience. We are always 100% honest with clients when they post a job regarding how many candidates to expect and how long it will take to receive applications. We can also advise where you need to tweak your job requirements to be able to receive more applicants.

We really recommend at least a month to hire a permanent nanny from the moment you post the job until when you need a nanny to start.  We realise this is not always possible as work and commitments can come up at the last minute – We are a tiny team but we will do our very best to process any urgent job posts as quickly as possible. We will get your job in front of as many nannies as possible so that you receive candidates.

We screen, select and interview every nanny to join our team – saving you time in your search for the ideal nanny. We have been matching nannies in families since 2011 and we specialise in offering nannies looking to commit long term to families. On other platforms we research we don’t see any screening, safety or security in terms of who can create accounts and apply to jobs. We use our decade long experience with a highly selective recruitment process to offer you the quality of a nanny agency at a fraction of the cost. We have built up a great database of nannies over the last 12 years and we are proud of the team we have created.

Please refer to our T&Cs for exact information on refunds. If you are not sure if we can offer you the right candidates  – please book an online appointment with us so we can be sure to work well together. There is no obligation to use us after this call. In the same way we like to build long lasting relationships with nannies – we like to do the same with parents. We cannot process a refund if you simply change your mind but we can of course offer you a free credit to post another job another time if your situation changes after you post a job.

We are the only platform that exists which has a safe and secure screening process. There are hundreds of nannies in our network we have met in person during the time we existed as an agency. Since the pandemic we have been video interviewing every candidate who wishes to join our team. Our process for new nannies to join us:

  1. Nanny Submits CV to us for review
  2. We send nanny an automated video interview to complete
  3. In some circumstances we give a second video interview which is live (this is if we have doubts about the applicant)
  4. We request references from previous employers to validate the application
  5. Nanny needs to register an account on our site with their full details
  1. Minimum 21 years of age
  2. Fluent English skills both writing and speaking
  3. Minimum 2 years childcare experience
  4. Special skills such as cooking or creative skills
  5. We love a second language!
  6. DBS and First Aid

You can access this service through our other company: Hotel Nanny  where we offer ad-hoc and temporary childcare services.

Typically, a nanny works in the daytime while a babysitter would work the evening generally while children are asleep.

Please whatsapp us at any time to ask anything you like!